Our system doesn't accept IDs with 7 digits because we have an age gap of between 18 -60 years beyond that you can’t get a loan with us.

Our system takes into account many factors, including your credit scores, credit history, M-Pesa usage, and other information. We encourage you to ensure you have no outstanding loan with other lenders then reapply after the period stated on the App. 

Our app uses your self-declared information, data from your phone, records from CRB and other sources to make lending decisions. To increase your chances of approval, please make sure to correctly input your account details and have no outstanding loan with other lenders.

Our app uses your self-declared information, data from your phone, records from CRB and other sources to make lending decisions. To increase your chances of approval, please make sure to correctly input your account details and have no outstanding loan with other lenders.

Download the OkayPesa app from Google Play Store, register your details as required and apply.

We aim to process all loans within the shortest time possible. On average we process loans in less than 2 hours and hope to reduce that to a few minutes.

The increment is done by the system, it is dependent on how often you take the loan and payback without defaulting and if you have ever defaulted any other cash lending apps, Banks, Saccos and Microfinance.

We start with a loan of 2,000/3,000 for new applicants. Then upon a good repayment history you can grow your limit to 50,000.

Our Interest rate is 25% on all our loan products which you repay in a period of 91days.

Click the sign in button, enter your phone number and your password, after logging in click on the apply button, enter your details then proceed to apply for the limit displayed.

Once the loan is applied, I am unable to cancel or stop the transaction. Kindly be patient for a few minutes and assist us with your mobile number to check if it has been approved or rejected from our end.

The maximum period of the loan is 360 days

Your emergency contact is the person that can prove your reliability, credibility and honesty. We may contact him/her when we decide the loan. Please fill the emergency contact's information carefully.

Prepare your ID card, answer the questions during onboarding process.

You can repay the loan through the app or M-pesa using our pay bill number 4091029 and your mobile number as the account number.

Kindly note we don’t give loan extensions. Late loan repayment automatically incurs a rate fee of 2.4% per day of the loan balance amount. It’s therefore advised one does not exceed the repayment time. Further this could reduce your future credibility score. If you don't repay continuously, then we will upload your information to. Credit Reference Bureau.

You can unsubscribe from the sms by dialing *456*9#.

Kindly send a screenshot of the transaction message to our E-mail: support@OkayPesa.com

OkayPesa paybill number is 4091029. Follow the steps below to repay your OkayPesa loan with M-PESA.
1. Navigate to M-PESA in your Safaricom menu on your phone
2. Select Lipa na M-PESA
3. Choose Paybill
4. Enter the Paybill number 4089865
5. For account number, enter your MPesa number on which you received your OkayPesa loan
6. Enter your repayment amount
7. Enter your M-PESA pin
8. Confirm that all details are correct and press ‘OK’. 

After reconciliation of all payments, excess funds will be reversed to your M-Pesa account within 7 days.

Yes, you can, through the M-Pesa Paybill and the account number being the mobile number of the person who took the loan.

• find out if it’s the phone compatibility issue (iPhone not compatible , and any phone with android v5 and below)
• Check if your Wi-Fi or internet is well connected.

In your Android Phone, kindly go to Settings > Apps > OkayPesa > Permissions and make sure that you have enabled OkayPesa to access everything requested.

We are disappointed to see you leave, you may uninstall the app and your information will be deleted automatically. Should you need us again you can install and try your luck.

We have been experiencing some delay due to the overwhelming loan applications, kindly bear with us as we review your application. Or any inconvenience caused we are experiencing some technical issues just bear with us.

We are so sorry for the inconvenience caused we limit the number of people we give loans in a day so if many people send in their applications at once the system takes longer to process the payment and once the set time period expires it automatically rejects all unprocessed requests we advise that you reapply again

it’s not a scam our loans are dependent on credit score and self-declaration information. If you are denied a loan, it is because either your credit score is low, the information declared is incorrect, you have a loan with other applications reducing your credit score or you have overdue loans with another application. Kindly read up on improving your credit score in order to access our loans. https://www.transunionafrica.com/kenya/newsroom/importance-of-credit-score

For further information, please contact us via:
E-mail: support@OkayPesa.com